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DW Pro1/Pro2
Instruction manual
DECT
Comfort
calls


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1
Contents
Contents
Important safety information ................................................................................... 2
The DW Pro1/Pro2 wireless headset system ...................................................... 4
Delivery includes ............................................................................................................. 5
Product overview ............................................................................................................ 6
Base station ................................................................................................................. 6
Pro1/Pro2 headset ................................................................................................... 7
Overview of the buttons .............................................................................................. 8
Overview of the LEDs ..................................................................................................... 9
Putting the headset system into operation ..................................................... 10
Putting the base station into operation ....................................................... 10
Putting the headset into operation ................................................................ 16
Testing the headset system in Phone mode and adjusting it .............. 17
Testing the headset system in PC mode and adjusting it ...................... 19
Adjusting advanced settings ............................................................................. 20
Using the headset system ........................................................................................ 22
Charging the headset rechargeable battery ............................................... 22
Switching the headset on/off ........................................................................... 23
Establishing a wireless link between headset and base station ......... 23
Putting the headset on and adjusting it ....................................................... 24
Calling via the fixed line phone using the headset ................................... 25
Calling via the PC using the headset ............................................................... 26
Switching between Phone and PC mode ....................................................... 28
Holding a conference call .................................................................................... 28
Adjusting the volume ........................................................................................... 29
Muting the headset's microphone .................................................................. 30
Using the advanced functions .......................................................................... 30
If you leave the DECT range ............................................................................... 31
Cleaning and maintaining the headset system .............................................. 32
Replacing the ear pad(s) ..................................................................................... 32
Replacing the headset's rechargeable battery ........................................... 33
If a problem occurs ..................................................................................................... 35
Accessories and spare parts .................................................................................... 36
Specifications ................................................................................................................. 37
Manufacturer Declarations ...................................................................................... 39
Index .................................................................................................................................. 41


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Important safety information
2
Important safety information
·
Please read this instruction manual carefully and completely before
using the product.
·
Make the instruction manual easily accessible to all users at all times.
Always include the instruction manual when passing the product on to
third parties.
·
Do not use the product in situations which require special attention
(e.g. when performing skilled jobs).
·
Always keep the product dry and do not expose it to extreme tempera-
tures (normal operating temperatures: +5°C/+41°F to +45°C/+113°F).
·
Use the product with care and store it in a clean, dust-free environ-
ment.
·
Switch off the headset after use to conserve battery power.
·
Only use the DW series* base station for charging DW series headsets
fitted with the DW series rechargeable battery. Never try to charge
other rechargeable batteries or non-rechargeable batteries in the
DW series base station.
·
Do not short-circuit the contacts of the product. Make sure that no
metal objects (e.g. paper clips, hair pins, earrings) come into contact
with the interfaces and contacts.
·
Sennheiser Communications is not liable for damages resulting from
the loss of connection due to a run flat battery, an old battery or
exceeding the DECT transmission range.
·
This equipment generates, uses and can radiate radio frequency energy
and, if not used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.
·
The DW series headsets contain magnets that generate a magnetic
field which could cause interference with cardiac pacemakers and
implanted defibrillators. Keep the DW series headsets at least 1.2"
(3 cm) from cardiac pacemakers or implanted defibrillators!
·
Protect your hearing from high volume levels.
·
Only use the power supply units supplied by Sennheiser Communica-
tions.
·
To reduce the risk of fire or electric shock, do not use the product near
water and do not expose it to rain or moisture.
·
Unplug the power supply unit from the wall socket
­ to completely disconnect the product from the mains power supply
­ during lightning storms or
­ when unused for long periods of time.
·
Only operate the power supply unit from the type of power source
specified in the chapter "Specifications" (see page 37).
·
Ensure that the power supply unit is
­ in a safe operating condition and easily accessible,
­ properly plugged into the wall socket,
­ only operated within the permissible temperature range,
* The DW series comprises the following products: DW Office, DW Office USB, DW Pro1/
Pro2, DW Pro1/Pro2 USB. The DW 800 is not part of the DW series.


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3
Important safety information
­ not covered or exposed to direct sunlight for longer periods of time
in order to prevent heat accumulation (see "Specifications" on
page 37).
·
Do not operate the product near any heat sources.
·
Only use attachments/accessories specified by Sennheiser Communi-
cations (see "Accessories" on page 36).
·
Keep plastic wrap and plastic bags of the packaging out of reach of chil-
dren ­ danger of suffocation!
Intended use
Intended use of the product includes
·
having read this instruction manual, especially the chapter "Important
safety information" on page 2,
·
using the product within the operating conditions and limitations
described in this instruction manual.
"Improper use" means using the product other than as described in this
instruction manual, or under operating conditions which differ from those
described herein.
Safety instructions for the Lithium-Polymer rechargeable batteries
If abused or misused, rechargeable batteries may leak. In extreme cases,
rechargeable batteries may even present
·
a heat hazard,
·a fire hazard,
·
an explosion hazard,
·
a smoke or gas hazard.
Please understand that Sennheiser Communications does not accept
liability for damage arising from abuse or misuse.
Keep away from children.
Do not short-circuit.
Do not expose to moisture.
Do not heat above +45°C/
+113 °F, e.g. do not expose to
sunlight or throw into a fire.
Do not mutilate or dismantle.
Do not charge the rechargeable
battery if the device is obviously
defective.
Only charge rechargeable
batteries at ambient tempera-
tures between +5°C/+41°F to
+45°C/+113 °F.
Only charge rechargeable
batteries with an appropriate
Sennheiser Communications
charger.
When not using rechargeable
batteries for extended periods
of time, charge them regularly
(every six months for about one
hour).
Store in a cool and dry place
at room temperature (approx.
20°C/68°F).
Return defective devices or devices with defective rechargeable batteries
to your specialist dealer.


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The DW Pro1/Pro2 wireless headset system
4
The DW Pro1/Pro2 wireless headset
system
The Sennheiser Communications DW Pro1/Pro2 is a wireless DECT headset
system which is intended for professional call center and office use.
·
Can be used with a fixed line phone or PC (VoIP)
·
Quick link establishment between headset and base station
·
Excellent sound quality in narrowband and wideband mode ensures
optimum speech intelligibility
·
Range of up to 180 m in free line of sight and up to 55 m indoors
·
Two headset variants with padded headband and supra-aural ear
cup(s):
­variant Pro1 covers one ear (monaural)
­ variant Pro2 covers both ears (binaural) and offers best passive
attenuation of ambient noise
·
Flexible microphone boom for individual wearing comfort ­ allows
wearing of the microphone on either the left or right-hand side
·
Ultra Noise cancelling microphone for optimum speech intelligibility
without annoying background noise
·
Permits conference calls with up to 4 headsets
·
Quick and easy pairing of a new headset
·
Long battery operating time:
­ up to 12 hours of talk time in narrowband mode
­ up to 8 hours of talk time in wideband mode
­ up to 4 days of standby time
·
Quick and convenient charging of the headset (1 hour)
·
HeadSetup software for convenient call control and headset manage-
ment via a PC
·
Headset can be integrated into existing DECT GAP systems
DECT
The Sennheiser Communications DW wireless headset system uses DECT
radio technology. Due to a dynamic adjustment of the transmission power,
the DECT technology offers an increased transmission range, minimized
radiation exposure and has a good energy efficiency. Encrypted radio
transmission provides maximum security for wireless communication.