PIXMA MP500
SERVICE
MANUAL
Canon
Copyright 2005, Canon U.S.A. This technical publication is the proprietary and confidential information of Canon U.S.A. which
shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.
This manual could include technical inaccuracies or typographical errors due to improvements or changes made to the
product. When changes are made to the contents of the manual, Canon will release technical information when
necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised edition.
The following do not apply if they do not conform to the laws and regulations of the region where the manual or product
is used:
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Product and brand names appearing in this manual are registered trademarks or trademarks of the respective holders.
Copyright
All rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into another
language without the written permission of Canon Inc., except in the case of internal business use.
Copyright © 2005 by Canon Inc.
CANON INC.
Inkjet Device Quality Assurance Div. 2
451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan
I. MANUAL OUTLINE
This manual consists of the following three parts to provide information necessary to service the PIXMA MP500:
Part 1: Maintenance
Information on maintenance and troubleshooting of the PIXMA MP500
Part 2: Technical Reference
New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA MP500
Part 3: Appendix
Block diagrams and pin layouts of the PIXMA MP500
Reference:
This manual does not provide sufficient information for disassembly and reassembly procedures. Refer to the graphics in
the separate Parts Catalog.
II. TABLE OF CONTENTS
Part 1: MAINTENANCE
1. MAINTENANCE
1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by
Service Engineer
1-2. Customer Maintenance
1-3. Product Life
1-4. Special Tools
1-5. Serial Number Location
2. LIST OF ERROR DISPLAY / INDICATION
2-1. Operator Call Errors
2-2. Service Call Errors
2-3. Other Error Messages
2-4. Warnings
2-5. Troubleshooting by Symptom
3. REPAIR
3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)
3-2. Special Notes on Repair Servicing
3-3. Adjustment / Settings
(1) Paper feed motor adjustment
(2) Grease application
(3) Waste ink counter setting
(4) User mode
(5) Service mode
Service test print
EEPROM initialization
Waste ink counter reset
Destination settings
Waste ink amount setting
Button and LCD test
3-4. Verification Items
(1) Service test print
(2) EEPROM information print
4. MACHINE TRANSPORTATION
Part 2: TECHNICAL REFERENCE
1. NEW TECHNOLOGIES
2. CLEANING MODE AND AMOUNT OF INK PURGED
3. PRINT MODE
4. FAQ (Problems Specific to the MP500 and Corrective Actions)
Part 3: APPENDIX
1. BLOCK DIAGRAM
2. CONNECTOR LOCATION AND PIN LAYOUT
2-1. Logic Board Ass'y
2-2. Print Beam Board / PictBridge Board
2-3. Card Slot Board (Card Slot Unit)
2-4. Operation Panel Board
2-5. Carriage Board (Print Head Connector)
3. PIXMA MP500 SPECIFICATIONS
4. PRINT MEDIA SPECIFICATIONS